Privacy Policy

EzyFind acknowledges and respects the privacy of individuals. EzyFind complies with the Australian Privacy Act 1988 Cth and the Australian Privacy Amendment Act 2000.

This policy sets out the way we use, manage and protect your personal information in accordance with the Australian Privacy Acts and Amendments and applies to this website which is owned and operated by EzyFind.

Unless stated by you to the contrary, you acknowledge and consent to the use or disclosure of information including your name, address, phone numbers, email address and other information to us.

Collection of information
We collect information from you in several ways, including your name, address, telephone numbers and email address when you knowingly log on to our website, register on our site, fill out an on-line form, enter a competition/promotion, send us an email, contact us, participate in an after-sales survey or apply to become a franchise operator. Further, you may be asked to provide personal identifiable information when you do any of the following:

  • send us your comments or suggestions
  • create a link to EzyFind sites
  • register for our services
  • subscribe to Challenger or any of our publications
  • enroll in our training programs
  • requests for sales and advertising information
  • submit an enquiry

Use of your information
Personal information that you submit to us may be used by us for business purposes and form our database to process the information to understand you needs, gauge our performance and implement improvements to provide you with better services. Your information may also be used for any of the following purposes:

  • contact you with sales promotions
  • contact you via email with new property listings or solitations
  • purposes related to promotion, marketing, surveys and operations
  • statistical purposes
  • franchise purposes, including assessment of franchise applications and management

We may for any above purpose contact you by electronic or other means including direct marketing.

Disclosure to third parties
Personal information that you submit to us will only be disclosed to a third party only if we are required to by Law to disclose the information.

Access, security and accuracy
Reasonable steps will be taken to ensure that the information we collect from you is accurate and up to date. You can access, request correction or deletion of your personal information at any time. Any such requests should be made by contacting our Privacy Officer or call 5423 0225, in writing by email to info@challengemercantile.com

We will take reasonable steps to protect your personal information from misuse, loss and unauthorized modification or disclosure.

Sensitive information
We do not collect, use or disclose sensitive information such as information on race, ethnic background, political or religious beliefs.

Privacy and our Website
Clickstream Data
Each time you visit our website our server collects some anonymous information, known as clickstream data including the type of browser and system you are using; the address of the site you have come from and move to after your visit; the date and time of your visit; and your server’s IP address.

We may collect this information for statistical purposes to find out how our website is used and navigated, including the number of hits, the frequency and duration of visits, most popular session times. We may use this information to evaluate and improve our website performance.

Cookies
A Cookie is a piece of information that our website server may send to your machine when you visit our website. The Cookie is stored on your machine, but does not identify you or give us any information about your computer.

A Cookie helps us to recognize you when you re-visit our website and to co-ordinate your access to different pages on the website. With most Internet Browsers, you can erase Cookies from your computer hard drive, block all Cookies, or receive a warning before a Cookie is stored. If you want to do this, refer to your Browser instructions or help screen to learn more.

More on Privacy
You can obtain further information about privacy in Australia and the protection of your personal information by contacting the Australian Federal Privacy Commissioner’s website www.privacy.gov.au.

Please be aware that whenever you voluntarily disclose information on the web or in chat sites, that this information can be collected and used by others. In on-line forums you may receive unsolicited messages from other parties in return.

How often should I check this Privacy Statement?
As often as you please, as we do make changes from time to time.

Is my personal information shared with anyone outside EzyFind?
EzyFind acknowledges that you may click through to third party sites, and recommend that you read the third party sites privacy statement.

Contact Us
Please contact us if you wish to discuss any privacy issues, or if you do not wish to receive any communications from us at the details below:

EMAIL: info@ezyfind.com.au